Ordering

On making a purchase you are agreeing to the terms and conditions set out on this page.

Handmade Product Disclaimer

All products are handmade using a wide range of materials one piece at a time. Because of this, there may be a slight variation from one item to the next. Such variations are inherent in the manufacturing of handmade products, so you may expect minor variations that will make your purchase unique and one of a kind.

Returns

We want you to be delighted with your item but if you are not completely satisfied with your purchase, we are happy to offer an in-store credit/exchange for returned goods, subject to the following terms:

  • You must contact Artisans Galleria within 7 days of receipt of the goods via e-mail (This email address is being protected from spambots. You need JavaScript enabled to view it.).
  • All items must be returned unworn and in their original packaging within 14 days of receipt.
  • The cost of returned items is at the customer’s expense unless otherwise agreed by Artisans Galleria.
  • All items returned are done so at the customer’s risk, therefore we recommend that you obtain proof of postage for all returned items.
  • All exchanges will be made within 21 days of receipt of the returned item(s).